PAST PROJECTS
Embedded Files
"Google Workspace Migration: Successfully Moving 120 Users Under a Tight Deadline "
I was solely responsible for migrating 110 to 120 users from Microsoft to Google Workspace for a car dealership client, with a tight 8-day deadline. While working overtime to meet the target, I encountered issues with a few user accounts due to fatigue. I proactively communicated with my manager and the client, secured a one-day extension, and successfully completed the migration, strengthening my problem-solving and data migration skills.
"Automating Google Form to Document Generation with Google Apps Script "
In 2021, I built my first automation using Google Apps Script for a company that needed Google Form submissions to automatically generate a Google Doc and save it to a specific folder in Google Drive. The project was challenging, as I had to consider various technical details and, at the time, AI tools were not yet available to assist development. I relied on articles, YouTube tutorials, and online resources, which boosted my problem-solving skills and strengthened my ability to develop custom automation solutions.
"Optimizing NinjaRMM for Automated IT Support and Real-Time Reporting "
I led a project to optimize NinjaRMM (now NinjaOne), a remote monitoring and management platform, to enhance client support. I developed custom scripts for background issue resolution, automated device maintenance tasks, and integrated real-time reporting using NinjaRMM’s API. These improvements streamlined IT support processes and provided clients with easy access to daily, weekly, and monthly system performance reports.
"Large-Scale Data Scraping for Advertising Agency Using Python "
I completed a major data scraping project for an advertising agency based in Oregon City, focused on gathering lead information across all U.S. states. Using Python, I built and deployed a custom script to extract company names, emails, contact persons, and determine whether the companies owned straight trucks, a key client requirement. The volume of data was significant, requiring the system to run continuously for two weeks. This project pushed my limits in handling large datasets, managing uptime, and ensuring data accuracy, while also strengthening my Python automation and data scraping skills.
"Cold Email Infrastructure Setup for PR Campaigns Using MailWizz, Zoho Mail, and Instantly "
I worked part-time for a UK-based PR company where I managed the technical infrastructure behind cold email outreach campaigns, built to scale for 60,000 to 100,000 emails sent per day. This included setting up Zoho Mail to monitor journalist replies and creating advanced filters for out-of-office responses, postmaster reports, email warmups from Instantly, and unsubscribe requests. I also implemented SMTP-based sending infrastructure with 1–2 dedicated IPs per domain to ensure high deliverability.
A critical component was configuring MailWizz for campaign delivery. I set up delivery and bounce servers, uploaded segmented leads, managed blocklists, and monitored domain health daily to prevent domain burnout. I also ensured sender reputation by analyzing spam rates, deliverability scores, and bounce handling. In cases of rising spam flags or health degradation, I was responsible for diagnosing the cause and making rapid technical decisions—such as pausing campaigns, switching IPs, switching backup emails, or warming up new domains.
This project sharpened my expertise in email infrastructure, SMTP configuration, IP warm-up, filtering logic, and domain monitoring using tools like MailWizz, Zoho Mail, Porkbun, ImprovMX, and Instantly—all of which played a key role in maintaining high inbox placement and sender reputation for cold outreach at scale.
Note: These are just a few highlighted projects. I’ve worked on many more in the past. If you’d like to learn more, feel free to reach out, just head over to the Get in Touch page. Thank you!
ABOUT ME
I'm an IT professional and a proud graduate of Bachelor of Science in Information Technology (BSIT). Technology has always been my passion, and I strive to excel in my field, continuously pushing myself to reach new heights. I am dedicated to my work, always looking for ways to improve, and determined to prove my skills and expertise.
Beyond my career, I enjoy playing badminton on weekends and watching movies when I need to unwind. I also have a deep love for computer games, which initially sparked my interest in the IT industry.
I grew up in a simple, hardworking family, and my parents' achievements continue to inspire me daily. Their dedication motivates me to work hard and make them proud.
On a more personal note, I’m a dog lover and share my home with Cody, my Golden Retriever. He’s not just a pet but a loyal companion.
Whether it’s in work or personal growth, I constantly challenge myself to improve, learn, and evolve.
SKILLS
Google Workspace Administration
Microsoft Administration
Google Workspace Data Migration
Google Workspace Technical Support
Non Code Automation Building
Troubleshooting Hardware, Software, and Network issues.
End User Technical Support
DNS Management
Email Configuration
Data Scraping
Remote Support through Teamviewer, NinjaRMM, and other relevant tools.
Cold Email Deliverability Technical Specialist
CERTIFICATIONS
Google Professional Workspace Administrator Certificate (Click here)
Introduction to Google Workspace Administration
Managing Google Workspace
Google Workspace Security
Google Workspace Mail Management
Planning for a Google Workspace Deployment
Google IT Support Professional Certificate (Click here)
Technical Support Fundamentals
The Bits and Bytes of Computer Networking
Operating Systems and You: Becoming a Power User
System Administration and IT Infrastructure Services
IT Security: Defense against the digital dark arts
Google AI Essentials (Click here)
Microsoft IT Support Specialist Professional Certificate (Click here)
Introduction to Computers
Introduction to Secure Networking
Cybersecurity and Privacy
Technical Diagnostics and Troubleshooting Techniques
Essential Aspects of Software, Hardware, and Data Backup
The Microsoft 365 Ecosystem
EXPERIENCE
WIRE BRIAR | WORKSPACE COMMAND
2025-PRESENT, DIGITAL WORKSPACE ENGINEER (Full Time)
"I helped the company’s clients with Google Workspace technical issues, implemented automations using Google Apps Script, and managed DNS records to enhance email security and domain integrity."
CARBON SPARK
2025-PRESENT, TECHNICAL ASSISTANT (Part Time)
"I managed the cold email outreach infrastructure, handling 60k–100k emails daily using tools like Zoho Mail, MailWizz, and Instantly. I set up SMTP with dedicated IPs, monitored domain health, created filters for reply and unsubscribe handling, and ensured high deliverability through IP rotation and bounce management."
LINGOWS TECH CO INDUSTRIES
2020–2024, SENIOR IT SUPPORT & GOOGLE SPECIALIST (Full Time)
"I oversee the IT team and assist clients with their Google Workspace issues. I am actively involved in creating automations using Google products and managing Google Workspace security for both our organization and clients. I am also an expert in data migration and resolving software issues. I manage the company’s Google Workspace environment and marketing tools like Instantly and ReachInbox. Additionally, I handle their DNS records to ensure proper security."
ROLLING ADZ
2023–2024, IT SPECIALIST (Project Based)
"I managed the company’s Google Workspace environment and marketing tools like Instantly and ReachInbox. Additionally, I handled their DNS records to ensure proper security."
SIXELEVEN GLOBAL SERVICES
2019–2020, IT STAFF (Full Time)
"I assisted BPO employees with technical issues related to their devices, both hardware and software, and performed routine server maintenance."
AWESOME OS
2018–2019, TECHNICAL SUPPORT (Intern)
"As an intern, I assisted employees with technical issues related to their devices, including hardware and software troubleshooting."
GET IN TOUCH
Email: [email protected]
Phone: +639201371903
LinkedIn: www.linkedin.com/in/gabriel-miko-lunay-b317a7201/
OnlineJobs PH: www.onlinejobs.ph/jobseekers/info/881498
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